Conflict Resolution Training for Educators | Dr. Megan Tschannen-Moran
Program Description
The program consists of a two-hour workshop in which participants learn about the dynamics of conflict in schools and in life. Conflict is inevitable when a group of people engage in a complex task about which they care a great deal and when there are multiple goals and multiple means of achieving those goals. Participants will gain knowledge and skills to help them make conflict a positive force for change in their schools. Participants will engage in reflection and discussion of conflict in their own school setting, as well as a skill-building exercise on the conversations necessary to negotiate a resolution to conflict.Virginia Standard(s) Addressed
Safety & Organizational Management for Learning (ISLLC standards 2 & 3)Communication & community Relations (ISLLC standard 4)
Professionalism (ISLLC standards 5 & 6)
Program Goals and Objectives
By the end of this program participants will demonstrate the ability to negotiate a mutually acceptable resolution to a conflict. They will understand the underlying cause of conflict and characteristic responses to conflict. They will also demonstrate the ability to mediate a conflict, whether between two colleagues, two students, a student and a teacher, or a teacher and an administrator.Program Format
The instructional strategies used include a combination of PowerPoint presentation, large-group discussion, and small-group discussion. The workshop will include a skill-building segment in which participants will observe and then practice "The Five Rs of Conflict Resolution."Target Audience
This program is designed for an entire faculty or smaller groups within a faculty. It could be offered as a district level professional development session. It is appropriate for all school levels PK-12.Self-Selection and/or Identification Through School Division
No/yes.Duration of Program
This workshop is designed for one two-hour session, with follow-up coaching optional.Outcomes Measured
Participants will self-assess their initial success at engaging in the conflict resolution process taught and establish goals for making use of this strategy in a real-life conflict situation.Program Evaluation
Presenter or division evaluation forms may be used at the conclusion of the workshop. Suggestions for action research projects concerning implementation and impact will be suggested as appropriate.Contact Information
Megan Tschannen-Moran
College of William and Mary
School of Education
PO Box 8795
Williamsburg, VA 23187-8795
757-221-2187; 757-345-3451
mxtsch@wm.edu