The Five Steps of Continuous Quality Improvement | Louisa Strayhorn & Associates
Program Description
Teaches Continuous Quality Improvement process by solving problems faced by their own school system. This CQI training builds on traditional quality assurance methods by emphasizing organization and systems. It focuses on how most problems faced by administrators involve processes rather than individuals and teaches course participants how to identify and value both internal & external customers. The participants also learn to rely on objective data to analyze & improve processes.Virginia Standard(s) Addressed
Planning & Assessment (ISLLC standard 3)Safety & Organizational Management for Learning (ISLLC standards 2 & 3)
Communication & Community Relations (ISLLC standard 4)
Program Goals and Objectives
By the end of this program participants will demonstrate the ability to develop a conceptual understanding of the CQI process. They will be able to demonstrate the application of their skills to solve process problems using the CQI process. Program participants will also be able to function better as a member of a problem solving team.Program Format
Using one of their school division or location problems to teach participants the five major steps within the CQI process.Target Audience
School leaders.Self-Selection and/or Identification Through School Division
No/yes.Duration of Program
3 sessions @ 2 hours each.Outcomes Measured
Aspirations & Behaviors. Ability to lead a problem-solving team using CQI process (Post course test given)Attitude-Appreciation of Team functions
Knowledge & Skills-Knowledge of the CQI Steps (Post course test given)
Program Evaluation
Did participants develop a conceptual understanding of CQI?Did participants demonstrate the application of their skills in CQI?
Did participants demonstrate a desire to function as a team? The evidence will be gathered from participants' self-report and pre/post survey.
Contact Information
Louisa Strayhorn
President, Louisa Strayhorn & Associates
One Columbus Center, Suite 600
Virginia Beach, VA 23462
757-687-8166
info@lsaconsulting.com